Frequently Asked Questions
Absolutely. We pride ourselves on offering only genuine sneakers. Every pair undergoes a rigorous authenticity check to guarantee you genuine products. We also offer a no questions asked refund promise if a pair is inauthentic. If ever in doubt, we're here to address your concerns.
Our orders are all shipped from within Australia with Australia Post Registered Express. This means our orders often arrive next business day. Please note that new releases have extended processing times as per the product description.
No worries! If the size doesn't fit the bill, we offer a hassle-free exchange process. Just ensure the sneakers are in their original condition, and we'll guide you through the rest.
We offer a 14-day window for returns in exchange for store credit or a different size. However, please note that we don't process cash refunds for change of mind.
We're always updating our collection with the latest and greatest. Stay tuned to our site's "New Arrivals" section and sign up to our newsletter for all the exclsuive drops and sneaker news.
Your security is our priority. We utilize advanced encryption protocols to ensure that your personal and payment information remains confidential and protected. We're also verified by Afterpay, Zippay and many others as a partner.
We're always open to fresh partnerships. If you're passionate about sneakers and have a unique voice, drop us a line on the above contact form!
Absolutely! Whether it's a birthday, special occasion, or just because, our gift cards are the perfect treat for sneaker lovers. Find them here